Podcasts
Watch GTM Leader Stories by Stackd
Ep 12: Shaffi Chogley (Customer Success Lead at Hiya)
In this episode, Shaffi discusses his journey from entry-level roles in SaaS companies to a leadership position in customer success. He shares insights into the evolving landscape of customer success, the challenges and rewards of building a team from scratch, and the importance of mentorship and authenticity in career growth. 00:00 Welcome and Introduction 01:14 Early Career Journey 02:47 Breaking into Tech at Hootsuite 04:07 Transition to Customer Success 05:20 Joining CloudFlare 06:56 Experience at CloudFlare 10:06 Leadership at Craft 11:52 Building a Team from Scratch 13:46 Challenges and Growth at Craft 23:13 Mentorship and Leadership Insights 26:19 Advice for Aspiring Professionals GTM Leader Stories is powered by https://stackd.so/
Ep 11: Craig Jackson (Director of Customer Success at Pleo)
In this episode, Craig shares his journey from early career roles in sales and recruitment to becoming a director of customer success in a hyper-growth FinTech company Pleo. He discusses the evolution of customer success functions, the challenges of scaling operations, and the importance of mentorship and team alignment. Craig also delves into what it takes to be an effective leader and offers advice for aspiring leaders in the field. 00:00 Welcome and Introduction 01:19 Craig's Early Career Journey 02:45 Joining a FinTech Startup 03:52 Scaling and Hypergrowth 09:29 Transition to Pleo 11:08 Building a Customer Success Team 24:10 Leadership and Mentorship 30:17 Advice for Aspiring Leaders 35:27 Final Thoughts and Outro GTM Leader Stories is powered by www.stackd.so
Ep 10: Céline Lopes (Team Lead, Customer Success at Sendcloud)
In this episode, Celine shares her journey into customer success, joining SendCloud, the challenges of building a customer success team from the ground up & much more 00:00 Introduction and Welcome 01:07 Celine's Journey to Customer Success 02:07 Joining SendCloud 03:12 Building the Customer Success Team 05:31 Evolving Customer Success at SendCloud 19:13 Transition to Leadership 22:00 Leadership Insights and Team Management 30:47 Mentorship and Career Advice Find out more about Stackd: https://www.stackd.so/ Connect with me on Linkedin: https://www.linkedin.com/in/omarshasan/
Ep 9: Paddy O'Neill (VP Sales at Metomic)
For episode 9 of Sales Leader Stories, I spoke with Paddy - who is VP Sales at Metomic We talk about: 00:00 Introduction 00:36 Paddy's Journey into Sales 03:54 Joining Intercom 08:35 Intercom's Hyper-Growth 17:40 Transitioning to Leadership at Spendesk 25:29 The Power of Coaching for Managers 25:49 Transitioning to Management 27:08 Deciding to Move On 30:22 Joining Metomic 41:04 The Importance of Mentorship and Coaching 46:18 Advice for Aspiring Professionals Find out more about Stackd: https://www.stackd.so/ Connect with me on Linkedin: https://www.linkedin.com/in/omarshasan/
Ep 8: Robin Malmsten (Head of Sales at Rydoo)
In this episode of Sales Leader Stories, I spoke with Robin - the head of mid-market sales at Rydoo. Robin shares his career journey from car sales to tech leadership, detailing his experiences at LinkedIn, Showpad, and Salesforce. We talk about: 00:00:00 The start of Robin's career journey 00:02:00 Joining LinkedIn's graduate program 00:09:25 Transition to Showpad and his experience building a new sales development team. 00:15:22 Joining Salesforce, the account director role, and leadership aspirations. 00:20:26 The opportunity at Rydoo 00:22:26 Transitioning to head of sales 00:24:22 A day in the life of a head of sales 00:26:09 Building a positive work culture 00:27:43 The role of mentorship in career development 00:29:39 Advice for aspiring sales professionals Find out more about Stackd: https://www.stackd.so/ Connect with me on Linkedin: https://www.linkedin.com/in/omarshasan/
Ep 7: Ryan O'Holleran (Head of Sales at Anthropic)
On this week's episode I got the chance to speak with Ryan O'Holleran from Anthropic We talk about: - How he started his sales career - Becoming Stripe's #1 Global sales rep - Transitioning to Head of Sales at Airwallex And much more! Find out more about Stackd: https://www.stackd.so/ Connect with me on Linkedin: https://www.linkedin.com/in/omarshasan/
Ep 6: Bruno Broughton (Head of Business Development at Synthesia)
For the 6th episode I got the chance to speak with - Bruno Broughton (Head of Business Development at Synthesia) We talk about: 00:00:00 - Bruno's Journey into Sales 00:02:15 - Door-to-Door Sales Experience 00:02:37 - Transition to SDR Role in UK 00:03:44 - Debate Between AE and Leadership Path 00:05:07 - Advice for SDRs on Career Path Decisions 00:07:12 - Transition to ZoomInfo 00:09:18 - Building an Outbound SDR Team at ZoomInfo 00:12:34 - Lessons Learned from Hiring SDRs 00:15:06 - Key Traits of Successful SDRs 00:17:23 - Importance of Collaboration for SDR Success 00:17:32 - When is an SDR Ready to be Promoted? 00:21:30 - Piloting an Inside Sales Role (ISR) 00:22:15 - Building a Culture for SDR Success 00:26:01 - Why Should or Shouldn't Someone Become a Manager? 00:28:13 - Role and Impact of Mentorship in Sales Career 00:30:42 - Transition to Synthesia 00:34:00 - Advice for Young SDRs Starting Out Find out more about Stackd: https://www.stackd.so/ Connect with me on Linkedin: https://www.linkedin.com/in/omarshasan/
Ep 5: Tiphaine Amblard (Partnerships Enablement @ HubSpot)
For the 5th episode I got the chance to speak with - Tiphaine from the Partnership Enablement team at HubSpot We discussed her career path from: BDR at Oracle 👉 AE at Linkedin 👉 Partnerships at HubSpot And many other topics like: 0:00 - Introduction 1:17 - Studying Japanese and Erasmus Semester in Dublin 2:13 - Starting Career at Oracle as a BDR 5:40 - Working with Enterprise Accounts and Field Sales 8:02 - Importance of Vulnerability and Mentorship 9:16 - Team Support and Manager's Role in Success 10:10 - Deciding to Move On from Oracle 10:59 - Transition to LinkedIn as an Account Executive 12:29 - Challenges of Becoming an Account Executive 13:16 - Different Career Paths in Sales 14:26 - Importance of Conversations About Career Paths 15:28 - Realizing Account Executive Role Wasn't a Fit 19:02 - Transitioning to HubSpot and New Role 23:55 - Importance of Humility and Hard Work 24:58 - Tips for BDRs and Account Executives 25:35 - Importance of Vulnerability and Seeking Help 26:26 - Deep Thinking and Self-Reflection 27:08 - Overcoming Self-Doubt and Trying New Things 28:09 - Mentorship's Role in Career Development 29:20 - Having Internal and External Mentors 30:46 - Advice to Younger Self and New Sales Professionals Find out more about Stackd: https://www.stackd.so/ Connect with me on Linkedin: https://www.linkedin.com/in/omarshasan/
Ep 4: Andrés Angulo (Senior AE at Amplemarket)
For the 4th episode I got the chance to speak with - Andrés who is a Senior AE over at Amplemarket We covered many topics including: 00:00:00 - Andreas' Background Before Sales 00:01:52 - Getting Hired by Apollo 00:07:51 - Consistent Quota Attainment and Personal Strengths 00:08:24 - Mentorship and Continuous Learning 00:10:41 - Avoiding Common Pitfalls in Sales 00:11:12 - Importance of Being Genuine in Sales 00:12:30 - Adopting a Buyer Enabler Mindset 00:14:03 - Common Mistakes New Sellers Make 00:14:38 - Finding and Learning from Internal Mentors 00:15:00 - Characteristics of Top Performers 00:17:04 - Tactical Advice for Internal Mentorship 00:22:40 - Considerations for Choosing External Mentors 00:25:34 - Tactical Steps for Engaging Internal Mentors 00:30:06 - Building a Personal Brand on LinkedIn 00:33:12 - Final Advice for Aspiring Sales Professionals Find out more about Stackd: https://www.stackd.so/ Connect with me on Linkedin: https://www.linkedin.com/in/omarshasan/
Ep 3: Marc Kiefer (Head of Sales DACH at Bloomreach)
On today's episode I got the chance to speak with Marc - who is Head of Sales DACH at Bloomreach, and a mentor here at Stackd We covered many topics including: 0:00:00 - Marc's Journey into Sales 0:03:01 - Selling First Aid Kits 0:05:47 - Transition to Tech Sales and First Account Exec Role 0:09:21 - Importance of Mentorship in Sales 0:12:43 - Qualities of a Good Mentor 0:15:05 - Transitioning from Account Exec to Head of Sales 0:16:23 - Key Skills for a Successful Account Exec 0:22:27 - Deciding to Transition to Management 0:26:22 - Differences Between IC and Management Roles 0:32:35 - Not Every Sales Rep Needs to Become a Manager 0:33:23 - Advice for Young Sales Reps Find out more about Stackd: https://www.stackd.so/ Connect with me on Linkedin: https://www.linkedin.com/in/omarshasan/
Ep 2: Henry Ng (Head of Sales at Beams)
For the 2nd episode I got the chance to speak with Henry - a Stackd mentor with 8+ years of sales experience We covered many topics including: 00:00:00 - Henry's Start in Sales 00:08:05 - Transitioning from IC to Team Lead 00:12:14 - Romanticizing Management Roles 00:13:07 - The Reality of Sales Leadership 00:14:06 - Balancing IC and Management Roles 00:16:01 - Importance of Mentorship 00:20:31 - Finding a Good Mentor 00:22:18 - Qualities of a Good Mentor 00:24:17 - Advice for Transitioning to Team Lead 00:28:41 - Final Advice and Closing Find out more about Stackd: https://www.stackd.so/ Connect with me on Linkedin: https://www.linkedin.com/in/omarshasan/
Ep 1: Keanu Depreytere (Senior AE at Salesforce)
On today's episode I got the chance to speak with Keanu - a Senior AE at Salesforce, and a mentor here at Stackd We covered many topics including: 00:00:00 - Keanu's Journey into Sales 00:05:37 - Moving to Dublin and Joining Salesforce 00:07:05 - Starting as a BDR at Salesforce 00:13:10 - Structured Career Development at Salesforce 00:14:32 - Importance of Mentorship and Coaching 00:16:45 - Advice for Aspiring Sales Professionals Find out more about Stackd: https://www.stackd.so/ Connect with me on Linkedin: https://www.linkedin.com/in/omarshasan/